Frequently Asked Questions

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Partner4Real is a LIVE dating web site with a difference.
This site is about sharing your life with others, in real time, to find others who like what you like.
We provide an open, genuine, honest and instant place for you to find & meet a partner – whether it’s for a long term relationship or you're new to town and looking for a friend.
Our Search works in the same way that search engines like Google™ and Yahoo™ do.
It looks for members who match what you enter in the 'Search Box' and ranks them based on how many times that word appears in their profile.
The more mentions in their profile of the word you entered, the closer they will be to the top…and the more relevant they will be to you.
We also have a 'Quick Search' option, where you can simply choose the age, gender and location of members. You can then refine your search based upon whatever criteria you like (eg.height, ethnic background etc)…to a group of 20 or down to just 1.

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• Free to Search
• Free to Create Your Profile
• Free to View Pictures & Videos
• Free to view and send Lifelogs

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Well, that really depends on how much information you add to your profile.
The more information you include in your profile the easier it will be for others to find you…and vice versa.
For example, if you don’t complete the questionnaire, all we will know about you is your gender and age…not really enough is it?
Adding a photo will also increase your chances...ten fold!
If you do take the time (approximately 10 minutes) to fill this in, and you use your Lifelog, you will move towards the top of a search and increase your chances of being found.
It’s simple…the more you add, the higher the chance of being found. You never know who you will meet!
In terms of other members, we are very strict on making sure all profiles are from 'real people' with genuine intent. See the section on how we keep all crudity and offensive behaviour away from our members.

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Writing your profile can be very difficult for some as it is always difficult to write about yourself.  However, writing a positive profile will get you positive results!
Following are some helpful hints from our Partner4Real team on how best to promote yourself when writing your profile.
1. Your USERNAME is the first hint about yourself.  It should be creative & memorable.  Avoid negativity, meaningless & sexually derogatory names - for example – Desperate&Dateless, Sue83, DV754, and Hornyman. These can often be a turn off!
2. Write a great opening sentence.  This will compel others to read on and leave out sexual innuendoes.
3. UPLOAD a PHOTO. Profiles with photos and images are 10-15 times more likely to get a response. Avoid photos with someone else or with someone cut off.  People have no way of knowing who it is and will often assume it is an EX. Photos should also be recent.
4. Don’t be afraid to flatter yourself and note the unique qualities and interests that you have. Even the little things count.  Be HONEST and keep it REAL and avoid writing an epic, a little mystery is a good thing. Remember you can elaborate later on, or save it for when you begin exchanging messages. Should you get stuck, ask a friend to write a few things about you to give you a few ideas?
5. Be yourself with style and wit. The importance of humour can’t be over- emphasised!
6. Check your spelling! Don’t rush it and avoid abbreviations (this is ok for texts). Also avoid CLICHES. It’s tiresome to most people and not really believable if people are all writing the same things.

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The first thing you should do is start using your Lifelog. The more you use this, the more people know about you, and the higher the chance of you being found.
This ability to let others be part of your life is leading the dating world. It is the easiest way to let others see what it is you do with yourself.
Now you’re a member, start searching!! The way our Search engine works means that you will find someone who is interested in what you are. See ‘How does Search Work’ for more info.
Once you’ve found someone that interests you, you can read their profile and their Lifelogs for free.

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We have two search functions for, quick and advanced.
The quick search allows for a fast look at potential dates in your area, based upon gender and age.
Our Advanced Search allows you to dig deeper to find your ideal match based upon a series of criteria you find most important.
From hobbies and interests, to career and ambitions. We have created a more in-depth way for you to narrow down your results to find people who match what you are looking for.
If you don't get many matches, it may be that you've been a bit too specific in your criteria!
Importantly, the more you narrow it down the higher the chances of finding someone who likes what you like!

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What we do & don’t do with your information
We do not reveal any personal contact information to any other members. Only you choose who you'd like to share information with.
Are there any hidden costs?
There are no hidden costs!
When you register with us, we never ask for a credit card number up front.
How do I know these people are real?
We have several layers of checks in place to make sure everyone is legitimate.
Each and every profile you read was created by a person just like you -- someone who came to our site and registered.
Importantly, Partner4real cannot guarantee that everyone on our site is legitimate, or that what they claim is real. Please review our Terms of Use for full details.
What is the Code of Conduct?
While we don't monitor private messages and police for things such as politeness, we will not tolerate harassment, racial or ethnic slurs, threats or insulting messages being sent to our members. Of course, we also do not allow the solicitation of goods or services on our site, commercial advertisements, "spamming" or anyone under the age of 18.
Will you monitor our messages?
The only monitoring is automated. We use software that looks for certain words, particularly anything offensive or sexual. We want to keep this site as clean as possible. If you come across anything inappropriate please let us know.
Message histories are recorded. This way if we receive a complaint from a member regarding harassment or insulting messages on our site, we can easily confirm the situation and take appropriate action.

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What is Instant Messaging?
Instant Messaging, or Live Chat, allows you chat online via text -- in real time -- with other members who are currently logged on.
Instant messages are text messages that you can send to other people who are online when you are. Your message is delivered immediately, and the person you sent the message to can immediately respond (or can choose not to respond) — just as in a face-to-face conversation
To initiate a chat with a particular member simply look below that persons Avatar/Profile Picture Gallery for the hot buttons, which include, Send a Rose, Write a message, or Chat Live.
Like all forms of contact don’t hand out any personal information too soon. We guard your information very carefully and so should you…until you’re OK with the other member of course.

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How to Block a Member?

Use this feature if you feel that you need to block someone from viewing your profile or contacting you.

• Simply click the 'Block' button on the bottom of the email or Rose message.
• Alternatively, you can block a member by logging on to your Partner4real account
• Go to their profile and choose ‘Block’
• This member is now in your Blocked list

If you use Microsoft Outlook click on

• Tools, then select > Rules & Alerts. Then click on 'New rule'
• then > select from a 'blank rule'... select >
• tick the > from people or distribution list
• in the bottom box, click on the > people or distribution list
• in the 'From' box area, enter the person's email address
• then select > Next
• tick the 'delete it' or 'permanently delete it' boxes
• then select > Next
• complete the rest of the prompted steps

Blocking members in Hotmail™ or Yahoo! Mail™
If you've added them to Messenger or IM, block them by clicking on the 'Messenger' icon and apply your settings
To block a sender in Hotmail™:

• Go to your Hotmail™ Inbox.
  Select the checkbox next to a message from the sender you want to block.
  Click the 'Block' button.
  Select OK to add the sender to your list of blocked addresses in Hotmail™.

To block a sender in Yahoo! Mail™:
Click 'Mail Options' on the top-right navigation bar of your Yahoo! Mail™ page.
Click the 'Block Addresses' link located in the first column on the left.
Enter the new address in the 'Enter email address to block' field, and click 'Block Address'.
The address will then appear on your list of blocked addresses
For other email systems, we recommend doing a search on Google™ of “blocking a sender" in [type in your email system]
You Never Have to Worry About Your Privacy!
All mail and instant messages sent on Partner4Real are exchanged, read and replied to on the site. This means you can protect your anonymity and never worry about giving out your personal information until you're ready to do so.

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We combine the use of software detection, along with the old-fashioned process of checking everything ourselves. Each profile, each picture and every comment of Lifelog a member makes has a report button on it. If you see something you deem inapropriate we will check it. We spend considerable time and effort to protect you and maintain Partner4Real as a genuine, honest place to meet someone.
Text
Text is screened for any offensive words, crudity, inappropriate behaviour, email addresses, phone numbers etc.
This includes emails, new profiles, postings and anywhere there is text being sent. See Code of Conduct and how we police it
We can then check out who is sending the text and deal with them according to our terms & conditions…which clearly states what we consider to be acceptable.
Pictures
Photo's are screened and we double-check images that are rejected and inform the sender – if it is offensive – that they are not welcome as a member of Partner4Real and they are excluded.
We have also included Report User buttons on every profile, so if you see an image or description you find offensive, click this button and let us know.
Any member who has their profile deleted needs to contact   This e-mail address is being protected from spambots. You need JavaScript enabled to view it to have their profile reinstated. Partner4Real reserves the right to refuse reinstatement.

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Appropriate Content
Partner4Real does not tolerate any offensive behaviour, either text or images.
We have invested heavily in technology that screens all text, photos, and videos across all messages, regardless of whether they come from a PC or a mobile. We also manually check any text or images that appear inappropriate and take the relevant action.
This commitment to providing a safe, secure environment is mirrored in our Terms & Conditions that clearly state any bad behaviour will result in an account being deleted and no refund given.
We have an option for you to Report Bad Behaviour you are offended by. We will then investigate this, and take any action if necessary. We also track the amount of times a member has been blocked by others, and if this exceeds our set limit we will take the appropriate action.
If you find a suspect profile, perhaps containing inappropriate content, a celebrity photo or otherwise, please contact us with the details by clicking this link Reporting Bad Behaviour
Profiles will not be approved if they contain:

• Personal contact information, such as telephone numbers, email address or contact address
• Sexually explicit language or sexual references/innuendo
• Offensive or obscene language (including swear words)
• Abusive, defamatory, violent or aggressive content
• Racially offensive or blasphemous terminology
•  Promotes a third party entity
•  Illegible content

Photos (both the Profile Photo & Gallery photos) will not be approved if they contain:

• Sexually suggestive inferences
• Nudity
• Racial, violent, aggressive, banned substances or objects or other content that may be offensive
• People (minors) under the age of 18, without an adult, even if they are your children, for safety/privacy reasons

How we approve your profile
All profiles are screened for offensive text and images, and where not authentic, we will delete the profile from our database. Once your profile has been approved, you will receive an email asking you to verify your email address.

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Add a photo and the chances of being found increase tenfold
We know from experience that profiles with photos get contacted up to 10 times more that those without!
It's free to upload your photo. You can update your photo as many times as you like.
Don’t forget that you can send a photo in with each Lifelog to create a montage of your life.
If all this doesn’t convince you of the benefits of adding a photo, why don’t you start by adding a photo of something in your life that’s important. For example, your favourite album cover, your dog, your car…anything that tells people a little more about you.
It goes without saying that photos must NOT BE (sexually) explicit or offensive and may be rejected at the discretion of Partner4Real staff.
Photo requirements:
Our system will take most formats and upload these into your profile page so don’t worry too much about formats or sizes. However, if your image is landscape it may appear out of shape as we resize it to fit in the box we have.
As a guide you should refer to the following;

• Size should not be smaller than 155 pixels x 155 pixels (approx. 5cm width x 5cm height)
• Jpeg (.jpg) format
• Less than 1MB

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This is your space…your home page.
Here you can change images, favourites, the types and number of message you get etc.
To access this you need to log in, then click on 'Edit Profile' Located right below the “MY STATUS” bar on the top left of your page.
Once in your page you can;

• Change or add details about yourself, or about the type of partner you are looking for.

This page also contains quick links to;

• Edit Details
• Change profile picture
• Privacy

Edit Details

• This allows you to;
• Change Username
• Password
• And other registration details you signed up with

Change profile picture

• This allows for you to easily change your profile picture

Privacy

• This allows you to manage who will see you when you are online, and what emails and messages you will receive.

If you are using a browser other than Internet Explorer, click on the HELP button in your browser tool bar and search the index for enabling cookies.
Forgotten Password / User Name
If you've forgotten your details, such as your password or User Name;

• Click on the Forgotten Detail tab in the Member Login section at the top of the page
• Click on the 'Lost your password?' link under the login box
• Enter your email address (the one you used to register with Partner4real)
• Your Password and Partner4real Username login details will be emailed to the address you provided
• If you're still having problems, please contact our This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Make sure you enable your cookies
To make the log in process easier you need to have your Cookies enabled. This means you only need to enter your password to log in, not your user name as well.
To check whether Cookies are enabled on your browser

•  Click on the Forgotten Detail tab in the Member Login section at the top of the page
•  Click on the 'Lost your password?' link under the login box
•  Enter your email address (the one you used to register with Partner4real)
•  Your Password and Partner4real Username login details will be emailed to the address you provided
•  If you're still having problems, please contact our This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

If you are using a browser other than Internet Explorer, click on the HELP button in your browser tool bar and search the index for enabling cookies.
Make sure you log off
If you’re using a public computer, or one at work, you should log off after use to make sure your details are kept confidential.
How to Use “Remember Me”
You should use this if you’re on your own computer as it makes it easier to log in. With this activated, all you need to do is add your password to enter the site.
To activate this service click the 'Remember Me' box at the top right hand corner of the page. Then log in. The next time you return to the site your username will already be in the Username box.

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Problems with your account
If you have any questions about your account please email us on   This e-mail address is being protected from spambots. You need JavaScript enabled to view it - and provide us with the email address and password you used to register with Parter4Real.
Make sure you also provide the password that you use for your account.

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How do I know your company is legitimate?
We want you to feel comfortable on the web site you're giving personal information to. Our site tries to ensure this in a number of ways:

• Our privacy policy is available at the bottom of any page of our site. This page outlines what information we collect and how we use it.
• Similarly, you can view our Terms & Conditions on any page as well. All members must agree to this while registering. Thus, every member agrees to abide by our code of conduct.
• Our contact details are clearly displayed in various places around the site.

We depend on customer feedback to judge what it is we need to improve with our site, or what’s going very well. So please email us on   This e-mail address is being protected from spambots. You need JavaScript enabled to view it as often as you like with your opinions.

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You would only give out personal information with someone you are comfortable with. The same applies to the online world.

Common sense is your best safety tool.

• We allow you to remain anonymous for as long as you want. You should guard this. Never include your last name, real email address, personal Web site URL, home address, phone number, place of work, or any other identifying information in your profile or initial messages you exchange with other members.
• Take advantage of the free messages (only the initiating message costs credits) and really get to know someone before exchanging any contact information outside of what they can see on our site. Be wary of anyone asking for this until you’re ready.
• Use an email address that retains your anonymity. We strongly recommend you create an email address with Hotmail™, Yahoo! Mail™ or another free email service provider if you do want to give out an external email address, as it's often easy to work out who This e-mail address is being protected from spambots. You need JavaScript enabled to view it is. If sharing a contact number, mobile numbers are best.
• Only meet when you are ready to do so. It is not inevitable that you should meet, regardless of how close you may become online. In fact, you should only meet when you feel you can pursue a relationship in the real world. The beauty of meeting and relating online is that you can gradually collect information and then make a choice about pursuing the relationship in the real world.
• Trust your hunches too. If it doesn’t feel right then don’t meet.
• Talk to them on the phone first. You can tell a lot about someone when you talk to them, as it is a different world to the email/chats you may have been exchanging. Use a mobile phone number instead for added security.
• Take advantage of our events. It’s always easier to meet someone when there are others around. Plus, you never know, there may be someone more interesting there!
• If you decide to meet in person, be sure to pick a safe location, full of people, and familiar to you. Always arrange to meet in a busy public place - and arrive and leave on your own, using your own transport. If you decide to move to another location, take your own car.
• Trust your instincts. Trust yourself that if you’re feeling unsure about someone there may be a reason. Make your excuses and leave…don’t feel embarrassed about your behaviour. Your safety is much more important than one person's opinion of you.

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How to contact others on Partner4Real?
There are two main ways that you can talk to other members.

1. Send a Rose
2. Send a Message

You need to have JOINED and logged in to your profile to be able to communicate with others. It’s only fair really, if you want to talk to someone they should be able to find out something about you too!
Send a Rose
This is a FREE message you can send to another member to let them know that you're interested and would like to get to know them. They can also reply with a Rose or a message to let you know whether they are interested in talking or not.
Think of this as the equivalent of a quick glance across a smoky, crowded bar at someone. If the look is returned you two can talk…if it’s not, well, it happens.
The Rose really is a great way to gauge the level of interest before you send a message.
Of course, you can send a message to the member or reply to a Rose with an email straight away.
Sending a Message
You can send and reply to  messages.
If you've received a message from a member and don't wish to continue contact, please let them know you're not interested - and in the event they continue to contact you, add them to your 'Blocked List'. We monitor this list and if a member has been blocked by three others we investigate ...
And some worthy advice, don’t go handing out personal information until you are comfortable with the other member. We can’t block them once you’ve done this!
You can check your messages by going to your Inbox, located on your profile page.
IM (Instant Messaging or Live Chat session)
Like all forms of contact, don’t hand out any personal information too soon. We guard your information very carefully and so should you…until you’re OK with the other member of course.
Your Inbox
This lets you keep track of your Messages. It also allows you to see which members you currently have an open contact with.
Etiquette regarding roses and messages

• Think about the courtesy you would show someone should you meet them at a friend’s dinner party, or playing tennis, or bumping in to each other in a bar.
• You want to create a good first impression, so good behaviour and etiquette is normal.
• The same applies when you are sending a Rose or message to someone, there's really no acceptable excuse for not doing so.
• We encourage our members to always be upfront when replying to a Rose to help ensure that no member sends a message they may have paid for when it is clear that nothing is to come out of the contact.
• You can also block a member who may have sent you a message that you no longer wish to hear from. Once you have blocked the member, they will not be able to contact you in any way.
• We also have a 'report this member' button at the bottom of a profile page. If you are having any issues with a member hit this button. We will be notified and we can investigate this matter. We take this very seriously.
• In any situation we urge you to always maintain caution and use your better judgement while still keeping an open mind to the possibilities that lie ahead.

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On the homepage click on 'Join' on the top of the page.
Follow the fields and remember that all fields with an (*) are mandatory.
Once you have completed this, you will receive a Verification Code email confirming your email address and password.
You will then be required to login in using that email address and password and you will be prompted to enter your verification code number.  This will verify your email address and you will be able to begin.
Remember to use your lifelogs.  If you are not sure what a lifelog is or you need further information on how to send lifelogs...Click Here

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Tips on Writing a Good Message & Replying to a Message

What to Talk About….

• Your hopes, dreams and ambitions
• Hobbies & interests
• Favourite Music / Movies etc
• What you do for Entertainment
• Favourite holidays and/or travel
• Romance
• Friends or family

What NOT to talk about….

• Previous relationships & dates
• Political views
• Religion
• Money
• Avoid negativity in general

Replying to a Message…

• Show some interest on his/her likes and dislikes
• Flirt a little
• Show a good sense of humour and share amusing stories
• Compliment him/her on their username, profile photo, personality etc
• Try to reply to a message soon after it has been sent
• Be creative and a little unique

Tips on Where to go on a Date…

• Restaurants – Casual dinner, French cuisine, pub, pizzeria, ethnic restaurants, sushi bar
• Café
• Live music venue
• Comedy Club
• Amusement Park
• Zoo
• Movies
• Picnic